M3 Global Research Europe, a Division of M3 Group, Becomes First Healthcare Fieldwork Company in Europe Awarded ISO Certification by CASRO Institute for Research Quality

August 27, 2013

(Washington, DC, August 16th, 2013)-The CASRO Institute for Research Quality (CIRQ) has awarded its certification for the ISO 26362 standard Access Panels in Market, Opinion and Social Research to M3 Global Research Europe.

M3 USA received the first ISO 26362 ever awarded by CIRQ, and now M3 Global Research Europe has followed suit.

“This is no small achievement for such a complex business, and further proves its worth by M3 Global Research being the first European healthcare fieldwork company to have achieved this prestigious accolade,” commented Paul Williams, Managing Director, M3 Global Research Limited. “It’s recognition of our team’s dedication to adhering to the world’s highest quality research standards that provide our clients results they can trust.”

ISO 26362 specifies the terms and definitions, as well as the service requirements, for organizations and professionals who own and/or use access panels for market, opinion and social research. It develops the criteria against which access panel providers can be evaluated and against which the quality of access panels can be assessed. ISO 26362:2009 is applicable to all types of access panels, whether recruited and used online (e.g. via internet) or offline (e.g. via telephone, post or face-to-face interaction).

Adherence and certification to such standards provides a basis of confidence for clients and other constituencies that the work produced is being executed with quality processes and controls in place. Implementation of this ISO standard improves an organization’s productivity and efficiency by creating clear lines of accountability, reducing errors and rework, shortening cycle times, and reducing costs.

About M3 Group
The M3 Group operates in the US, Asia, and Europe with over 1.2 million physician members globally via its physician websites such as www.m3.com, www.mdlinx.com, www.doctors.net.uk, and www.medigate.net. M3 Global Research is the Market Research division and a subsidiary of M3 Inc., a publicly traded company on the Tokyo Stock Exchange (jp:2413) with subsidiaries in major markets including USA, UK, Japan, S. Korea, and China. M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Tokyo, Washington D.C., Fort Washington, PA, Oxford, London, and Seoul.

About CIRQ
The Council of American Survey Research Organizations formed the CASRO Institute for Research Quality (CIRQ) to provide assessment and certification services to research firms headquartered in North America desiring to be registered to ISO 20252 and/or ISO 26362. CIRQ is committed to providing timely, thorough, and impartial assessments of their customers’ quality management systems in order to make a determination regarding certification to ISO 20252 and/or 26362. CIRQ has been established in compliance with all ISO requirements for certification bodies that provide auditing and certification services for ISO 20252 and 26362. In order to conform to its mandate of objective and impartial audits to these ISO standards, CIRQ is independently operated and managed under the oversight of an Advisory Board and submits to annual moderation by external authorities on ISO certification bodies.